masseyspins Posted 21 May, 2017 Share Posted 21 May, 2017 Has anyone played on the site " Casino Cruise" ? I am having problems withdrawing £1,900 from the site. Assistance would be greatful Link to comment
Skylined87 Posted 21 May, 2017 Share Posted 21 May, 2017 11 minutes ago, masseyspins said: Has anyone played on the site " Casino Cruise" ? I am having problems withdrawing £1,900 from the site. Assistance would be greatful Hey. If you didn't break any rules, I would suggest filling a complaint on AskGamblers or Casinomeister. A quick search about this casino will tell you that you're not the only one having troubles. Perhaps if you explain your situation in detail we could provide you with best course of action. Link to comment
masseyspins Posted 21 May, 2017 Author Share Posted 21 May, 2017 I am having problems withdrawing £1,900 from the site. I deposited £50 with a 150% bonus, then wagered through it all (£3,000 wagering). I have now got a pending withdrawal and have sent my documents in , but had no reply. I haven't broken any terms and conditions , and have not gone over the £5 spin limit. Any help would be great. I made a post just on Ask Gamblers. I can't see how they can't pay me the cash to be fair. Seems like i'm not the only one having issues with them. Hopefully it gets resolved. Link to comment
Beenji Posted 23 May, 2017 Share Posted 23 May, 2017 There was an interview with this Norwegian gambling addict that almost destroyed his life with gambling, he had been gambling on this site. Turns out they'd been sending him all sorts of gifts and a lot of free money to keep him playing at their casino even though he had blown away hundreds of thousands. When the reporter called the casino and confronted them with this they ended up hanging up on him. My point here is that this casino seems sketchy, I would stay away from it. Link to comment
Andy Fox Posted 27 May, 2017 Share Posted 27 May, 2017 When I gambled there I won a huge ammount. they took forever slowing things down never really wanting to pay out the money week after week went they wanted documents and all kinds of stuff and everything was just wrong. After a few months I got it declines due to breaking the rules because I had made 10€ spin on reel rush but the thing Is I did thoose spinns after I had made the withdrawal and overall I think their casino is rubbish also is their sister casino wich I have had tons of trouble with aswell in the past. Stay away from them is my idea. Link to comment
m3evil Posted 18 June, 2017 Share Posted 18 June, 2017 Any news about the withdrawals? I just went online to their chat and closed my account.. Never won anything there anyways so why take a risk if they have problems with withdrawls They didn't like the reason for closing my account... Told them that the reason was that they have problems paying out winnings.. .... Tervetuloa Casino Cruiseen RileySupport Agent RileyHei! Yksi miehistömme jäsenistä on kanssasi hetken kuluttua ja palvelee sinua ilomielin Hello! My name is Riley and I am your Casino agent. How may I help you? MeevilPlease close my account here.. RileyI am sorry to hear you want to close it ... ... ... Can i ask the reason you wish to close your account ***? MeevilSure... Read on a forum that you have problems with paying out winnings.. And players recommend that nobody plays on this casino. RileyWe don't have any issue paying out winnings. We obviously follow procedures as far as getting the relevant identifcation from a player before we pay out larger sums just like other casinos sometimes this can be an issue for players and they get frustrated MeevilThe problem is that there are a few players that have had problems... And I trust that group of gamblers, we all know the procedures and so on.. RileyI understand where you are coming from MeevilAnd if they recommend closing the account then I'll close it.. Rileyno problem at all, i will now put your account on withdraw only so you cannot deposit and play and will send to the relevant team to be closed within 24 hours ..... Powered by LiveChat Link to comment
thehowlingswede1337 Posted 18 June, 2017 Share Posted 18 June, 2017 It is not a legit casino... Link to comment
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