Andy Fox Posted 30 December, 2016 Share Posted 30 December, 2016 Hello was just wondering if anybody got any experience what so ever from this casino? Heard so much about then threads being created all over the internet. So story goes like this I played on this casino did not use any bonus. Won a small sum and tried withdraw directly i get a message i need to send in documentation as normal. So send in dokumentation 23rd wait 48 hour without any reply what so ever not even that they got them. I keep playing depositing and win a pretty nice win still no bonuses used. So I contact the casino the 25th and the support tells me its done actually and my id pictures where to blury. I tought okay and sent in crystal clear images with perfect lightning. That took them 48hours. They claim verification takes between 48-72 hours. Up to 72 hours. The 27th I contact the support.again after another 48 hours have passed just to ask. And they say soon we dont know. The 28th I ask again when the 72 hours have passed and i get a happy fella telling me we have to wait for the risk department still. Now its been 100hours without any replies. And total of around 150hours since i first sent in and yet not a single mail from them. Anyone else got any experience with them? Otherwise: +friendly and nice support +alot of games +a risky design layout that works very well. +sistercasino to Casino Cruise. So far the only downside is this waiting. Casino cruise is also this slow on verification by experience. Rest of the casinos i ever played on takes 5min-24 hours so this is a bit extreme. When a casino claims that they are fast and it takes UP TO 72 hours this long wait doesnt feel okay. But I guess its a waiting game and so far i acrually enjoyed the casino overall. Link to comment
This topic is now archived and is closed to further replies.