Quick question about this slot and an issue currently ongoing with this.
I got the Lux reels feature first time and didn't buy the upgrade. 2 spins later I landed the lux reels feature again and pressed to upgrade for the £13 or so it said. Once I clicked this an error occurred and the game requested me to contact support. Now, as I am in UK jurisdiction, I am suspecting the error occurred because bonus buys aren't allowed here (although it did offer me it). 36 hours later and I still haven't received the win from this game round, nor does the game round show in my casino history. Can anyone shed light on what has happened here and when I could expect it to be resolved. Pokerstars told me to allow 24 hours for the provider to unlock the round. All other avenues have been tried (cache clearance, refresh game, etc).
hi i have same issue with poker stars tried to buy the feature but game closed told me to contact support been a nightmare still not resolved
Loki: Lord of Mischief by Lucksome
in Casinos & Sports
Posted
hi i have same issue with poker stars tried to buy the feature but game closed told me to contact support been a nightmare still not resolved