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Rhysttt

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Posts posted by Rhysttt

    [RESOLVED] Leo Vegas

    in Community

    Posted

    I have deposit limits and loss limits so I am responsible.

     

    I agree it may have been stupid to ask, but I genuinely wanted to know why pragmatic was super low and I am talking some are 92 RTP. Still does not give them the right to close my account down when all I was doing was asking questions.

    Sorry I should have said they have the right too shut my account down if I did indeed have a serious gambling issue. I'm a 20 cent gamer who occasionally plays and mainly for promotions. It seems because I have asked questions they have shut me down which is not right and not the way to go about things.

    [RESOLVED] Leo Vegas

    in Community

    Posted

    Hi I was wondering if I can get some thoughts or help with a recent experience with Leo Vegas.

    I have been a member of Leovegas through affiliation with Casino Ground for a number of years.

    I always found them to be good, but lacked on the loyalty side of things.

    Recently I have been asking if they can  provide some form of loyalty as I never see anything additional to the normal standard promotions.

    I deposit less than a few hundred a week, sometimes nothing. Nothing too big or too crazy.

    Next thing they accuse me of having a gambling problem because I questioned their RTP percentage being lower than other casinos and having a limited loyalty program and then right out, no questions asked blocked my account for no reason at all.

    I am a very responsible and sensible person who makes use of deposit limits and loss limits and they then accuse me of all these things because of Have asked the. To do better in terms of RTP and loyalty.

    Ridiculous and unprofessional and I have lost faith in the casino.

    I want answers, my account reinstated. Questions answered regarding to loyalty and why the RTP is lower. And an apology from them.

    Wild swarm 2

    in Casinos & Sports

    Posted

    I have been max level for three weeks. Over 2000 spins and still nothing. Changing the bet up and it doesn't happen.

     

    Anyone else have this experience?

     

    Is my game broken?

    [FEEDBACK] Game Promotions in 2024

    in Promotions

    Posted

    10 hours ago, Skylined87 said:

    As a company, we cannot issue cash prizes - hence the Amazon. Note that whatever Kim/Hampus are giving away is coming from their pockets, not CG.
    Promotions are part of CG and as such we have to stick to Amazon Vouchers.

    I think providing a different kind of voucher like a visa voucher or pre loaded MasterCard so it can be used elsewhere as some counties Amazon vouchers have no use, for example New Zealand it's very hard to use.


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