UPDATE:
SlotV asked me to do a video verification and I did it 13.1.2022. I passed it and they opened my account again. I can now make a withdrawals again. I have to make one 1k withdawal at a time otherwise I should pay 2% fee. I think this issue is solved now. I will delete this thread once all money has been paid if I can.
I think this whole thing was because I shared an internet connection on my mobile phone and the IP address changed during gaming as I restarted my mobile phone. So they thought two different people were playing.