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klaumb

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Everything posted by klaumb

  1. Good to hear more people can confirm my issue, but sad to hear people missing big wins. This happens a lot to the game. This is easy to see as you can just read the chat, and almost every bonus round there is someone complaining about "wrong pay". As @TerryL says the game confirms your choice and shows it on screen, so this has nothing to do with lag. And even if it was this is still a serious error affecting many players. If you play a lottery you would clearly like to know which ticket you have. I My 500x win on the opposite choice that I made does show that this is not a scam or something like that, but just an honest mistake that somehow makes your choice to a random choice after the round is finished. But I just can't understand how they can let this game still run when this issue occurs to so many players. I was just inside the game now reading the chat, and I then answered one player that had this issue that it is a common issue. The customer support then contacted me and threatened me for making such comments in the chat. I have also sent screen shots and complain to Pragmatic, but have not gotten any answer in a month. So my guess is they know about this issue, but don't want to stop the game and just ignores every complain. I think this is a shame as the gameshow is really good and offers something new to all the wheel based games, and I have seen a lot of really big wins like a 20,000x win short time ago. I also had a few 500x and a 1000x my self and the big wins like that seems a bit more common in this game than in other Game Shows. But I have completely stopped playing it as I can't trust the chosen outcome to be correct.
  2. A little update to this. I have been playing this again on smaller stakes to see what happens, and this issue is far greater than I first though. It happens a lot that the game changes the number you actually chose in the bonus game just as the game is finished. Last time I wrote it was because I should have won 70x, but only got payed 5x on a different outcome than I did chose. Yesterday the opposite happended. In "Dice Battle" I chose Blue, and Gold won 500x. But then I saw I godt paid 500x, and also checked history that once again had changed my chosen outcome after round finished. I could read in chat many who chose Gold god paid 8x for Blue instead. But this time the mistake went in my favor. Today I played with a very low stake, and on Lucky Drops this happens all the time. I just chose number 5 that should have paid 5x, but after I checked history and was paid 13x for number 1 instead. And another crazy thing happened today. There was a round were it landed on Lucky Drops, the host alsp called it, but then the dice just started to roll again. The host was as surprised as the players, but they never gave that bonus back and just pretended like everything is normal. How can this game still be available when it is not reliable at all? This is just an error in the game as I just won 500x when I should have won 8x, but at the same time a lot of players that should have won 500x got paid 8x. And no one at support will answer and just checks game history and says that everything is ok.
  3. I really enjoy this game, and think this is a game show that is adding something new to gameshows that are full of wheel games. I have also won a few really good wins on this game like a 200x, 500x and even a 1000x on Lucky Drop, so this complain is not a SCAM alert, but a serious programming error I think this game show has. But I have found a serious issue there and have tried to tell their customer support, but they just check game history and rejects my request. It happened a while ago when I played bonus game Lucky Drop and chose my dice. I was sure i chose dice number 4, but I then saw my winnings didn't match the x this number gave. I just thought I maybe made a mistake my self, as I trust this providers to have the math right. But when this happened again later the same day, and also in Dice Battle were I always chose the colour blue and outcome changed to "gold" and a lower pay out, then I contacted customer support. But they just checked the history were it says I chose the outcome the payed me for. After that I have always taken a screen shot when playing og my chosen outcome. But there has not been a issue with this for days, until today when I chose number 6 on Lucky Drop that should have payed 70x, but only got payed 5x. Then I checked history and outcome was also changed. I know for sure that I Chose number 6, and it was number 6 chosen until round was finished before it changes in history. I have seen in their chat others experiencing the same, but they also get same answer as me. Today I have been following this issue with customer support, and even if it is easy to shout out SCAM, I honestly believes this is some kind of programming error, but customer support are to dumb to actually take this seriously and send it to provider that I am sure would have tried to locate a serious error like this. If this can happen even one time in a million it is serious. But this has happened to me four times now, and I will of course not play this game anymore until they have fixed this issue. Have others experienced this? And is there any way to contact the right persons to solve this issue and help them locate the error as their customer support don't see the problem as they just check the game history that seems fine. Are Pragmatic active in this forum? Can they be tagged?
  4. I had 4 wild reels, but actually didnt really notice the last reel as I never expected a Quickspin game to pay that big. At first I thought it was a 1000x because of the space after the first number (wich I would be really happy for when it comes to Quickspin.) and clicked it away too fast. And had to check balance to actually understand that it was a 10000x 😅 But I had a 5 scatter trigger, so all wins had a 5x multi.
  5. Amazing win on my first bonus buy om this new slot earlier this week. Huge potential on this game as I only got 4 out og 5 possible Wild Reels 3 NOK bet (210 NOK bonus buy) was turned in to 30976 NOK. As a casino streamer would say WORLD RECORD QUICKSPIN WIN!! Instant cash out.
  6. Play 50 spins on Mega Joker, but never gamble on the upper wheel and collect all wins. You will get a small profit every time.
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